Frequently asked questions.

Sauna Bookings

How do I book a sauna session?

  • All bookings are made online through our website or booking system. Simply choose your session type and time, number of people, and follow the checkout process.

Can I cancel or reschedule my booking?

  • Yes — you can cancel or reschedule up to 24 hours before your session for a full credit or refund. Cancellations made later than that cannot be refunded.

What should I bring?

  • Please bring a towel to sit on and a towel to try yourself, swimsuit, and water bottle. We recommend arriving a few minutes early to settle in before your session starts and ready to use the sauna.

Is the sauna private or shared?

  • You can book private sessions or communal sessions depending on your preference. Communal sessions are mixed gender unless stated otherwise.

Memberships

What are the benefits of becoming a member?

  • Members enjoy discounted sauna events, early access to events, discount on items in coffee house and exclusive members-only times. You’ll also be part of a growing wellness community by the sea.

How do I join?

  • Memberships can be purchased directly through our website or booking link. Once signed up, you’ll receive a unique code (In your confirmation email) which you will have to redeem via our booking system.

Can I share my membership with someone else?

  • Memberships are for individual use only. Communal members may invite one guest to join them in their session, but sharing memberships beyond this is not permitted.

Can I cancel my membership?

  • You can cancel any time. Your membership will remain active until the end of your current billing period but you won’t be charged.

General

Where are you located?

  • We’re based on North Aberystwyth Promenade next to the jetty, overlooking the sea. Look out for the jetty, we are opposite Gwesty Cymru

Is there parking nearby?

  • Yes — there’s on-street parking along the promenade and nearby side roads.

Do you offer gift vouchers?

  • Yes — digital gift cards are available online, perfect for birthdays or wellness gifts.

Are you open year-round?

  • Yes, we operate all year — embracing every season of Welsh weather!

Do we have any toilets?

  • Unfortunately not on site, public toilets are located 400m away.